Convert your Business KPIs into clever visual designs to give meaningful insights We helped one of our IT service provider clients leverage our dashboard designing services to re-design the UX and UI for 10 business dashboards of an IT Project management service into stunning & intuitive dashboard designs
Dashboard Solutions, Data Analytics
Dashboard Designing & UI/UX
Our client is one of the Singapore-based IT companies providing IT services to East Asian countries. The solution provided by our client is aimed at simplifying operational processes, Incident management with a key focus on tracking Open Incidents, SLAs, Overdue Tasks, Task Trackers. This process includes data capturing & visualizing it into several business dashboards. The client was looking for dashboards that are at a glance preview of the most crucial KPIs and an easy way to navigate directly to various areas of the business KPIs that require users’ attention.
The requirement of dashboard designing was to convert the existing list of KPIs and design into visually appealing, simple to understand and navigate, yet powerful analytics dashboards to make data-informed decisions.
As a solution provider, the first thing our client-focused was building an eco-system to capture all the business data into a custom platform. The challenging part was to convert all the business KPIs into visually appealing yet simple to understand dashboard designs for better decision making.
The client wanted a data-driven system backed by data analytics to give intuitive & interactive dashboards for every business unit but in an eye-catchy & presentable way.
After the research was done, the Techknomatic creative team defined which stats would be the most useful and which of them required to be shown in charts for better perception. The designers ended up providing 10 dashboard designs for covering all the KPIs.
The designer chose to use vibrant colour pallets to create an appealing and clean look for the dashboards. All the navigation buttons, client logos, Typography and icons were used to make the dashboards insightful. For the enterprise dashboard, the background was kept white, with blue and orange colours to highlight the important KPIs.
For tracking open incidents, % Missed SLAs, % with Problems, Client Satisfaction Score, Overdue Tasks, task pattern & risks, it was important to create dashboard design as clear as possible because these KPIs are the ones the project manager interacts with most often.
For tracking Critical risks, compliances, threats, and response time, we planned a clean design with important KPIs on top (for better visibility), colour codes to differentiate criticality and trend lines to show patterns
We focused on building designs that would balance informativeness and attractive looks. Our first goal was to present data in a clear and digestible way. Yet, making it beautiful and interactive, we helped project managers see important KPIs quickly and take actions on them.