Blending industry-leading Voice of Employee (VoE) solutions with robust employee feedback and holistic reporting to help you reduce turnover and drive more engagement at each step of the employee life cycle
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Companies with greater employee engagement are more successful than their less engaged counterparts. When you put the employee experience first, you not only get improved customer satisfaction and sales but also reduce employee turnover significantly.
Our VoE solutions combine instant surveys with non-stop feedback to power employee engagement and help you make critical business decisions with ease.
From the very first interview to your employees’ last day in your company and every other crucial touchpoint throughout the tenure, you must keep a tap of the entire employee journey to ensure the best results.
When you take the time to listen to your employees and make changes based on their feedback, they will feel more valued. This will reduce their stress levels at work and encourage them to do their best. By listening to the employees' voice, you can create a direct connection between employee sentiment and business outcomes.
There is a direct link between employee engagement and customer satisfaction. Your employees are the first people that your customers will interact with and they play a critical role in influencing the customer's perception of your brand. They are responsible for solving customer queries, complaints, and upselling or cross-selling products. Their feedback can help to identify problems in the customer experience journey as well as with product offerings.
Voice of Employee solutions can reveal innovative ideas, new opportunities, and Talented employees. When organizations listen to and act upon the findings of employee voice, day-to-day people efficiencies such as time and attendance, resource utilization, and collaboration also improve. This ultimately leads to higher productivity.
VoE has a lot to do with enhancing employee advocacy. It is when employees promote their organization in front of others, either over social media or in person. It's a vital sign that speaks to the level of unity and trust between employers and employees. When their higher-ups hear from employees within the organization, they feel valued and view themselves as an integral part of it.
